Fees and Insurance

Learn more about our session fees and insurance

Our Fees

Insurances

Insurance

We will verify insurance information prior to your first appointment. This is done as a courtesy to support you in knowing your financial obligation prior to your first appointment. We make every effort for this to be as accurate as possible but cannot guarantee this information. It is ultimately up to you to confirm your financial obligation. You will ultimaely be responsible for any charges not accepted by insurance.

Please ensure that you have updated us with any new information prior to your appointment and throughout your work with us to ensure acccuracy and transparency. If you have more than one insurance it is imperative that we be made aware prior to any service provided or you will be subject to full payment of service provided. In some instances, we are obligated to do secondary insurance billing.

We do not take insurance for Relationship & Marriage Counseling.
All services are out of pocket and we cannot guarantee Out of Network Reimbursement.

Self-Pay

Payment is due at time of service. Services may not be scheduled moving forward it a balance remains. If the client opts into self-pay, the client is agreeing to our full fee rates.

If the client decides to begin using an insurance that we take, the client must notify us prior to their next appointment AND we will not be responsible for back-billing.

Out of Network

Clients may choose to be seen using their out of network insurance benefits. Many times clients have a 70%-80% out of network coverage benefit, which means the client ends up on owing a small portion of the service. If you are unsure of what this means please reach out to us and we can support you in understanding how this benefit works.

We will make every effort to verify your coverage and responsibilty prior to first appointment. At times insurance may not provide coverage information and the client will be responsible for doing so.

At time of service, payment is due in full based on rates above. We will provide client with a superbill to be submitted to their insurance carrier in order to receive reimbursement. We encourage clients to consider using services like Reimbursify or Nirvana which can support you in receiving your reimbursement from your benefits. We are not an affliate of either service.

Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost if you do not have insurance or are not using your insurance. This will be provided to you at minimal one (1) business day before your service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. For more information regarding Good Faith Estimates please visit www.cms.gov/nosurprises.

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Insurance and Fee's Frequently Asked Questions

Do you accept insurance for therapy?

Yes. Turning Stone Counseling accepts several insurance plans for therapy services. Because coverage can vary depending on your specific plan, we recommend confirming your mental health benefits directly with your insurance company before your first appointment.

We will also verify your insurance plan prior to your first appointment but make no guarantees.

What insurance plans do you accept?

Turning Stone Counseling accepts select insurance plans. The best way to know whether your plan is currently accepted is to contact our office or include your insurance information when you reach out.

We can help you understand whether we are in-network with your plan or whether private pay or out of network benefits may be an option.

Please know that each therapist may or may not be a part of your specific plan.

How much does therapy cost without insurance?

The cost of therapy without insurance depends on the type of service, therapist, and session length. If you are not using insurance, you may choose private pay for therapy. We believe it is important for clients to understand fees before beginning care, so our team can review current session rates with you before scheduling.

Can I use out of network benefits?

In some cases, yes. If we are not in-neetwork with your insurance plan, you may still be able to use out of network benefits. This means you would pay for therapy directly and may be able to submit documentation to your insurance company for possible reimbursement, depending on your plan.

We do not supply documentation for couples therapy as this is not a covered benefit and we do not provide a diagnosis for couples.

What is a superbill?

A superbill is a detailed receipt for therapy services that includes informaiton your insurance company may need to process an out of network claim. If you are using out of network benefits, you can submit a supervill to your insurance company to request reimbursement. Reimbursement is not guaranteed and depends on your specific plan.

How do I know what my insurance will cover?

The best way to understand your coverage is to call the number on the back of your insurance card and ask about outpatient mental health benefits. You may want to ask whether therapy is covered, whether you have a deductible, what your copay or coinsurance is, whether authorization is required, and whether out of network benefits are included.

Do you offer private pay therapy?

Yes. Private pay therapy is available for clients who are not using insurance or who prefer not to use insurance for therapy. Some clients choose private pay for greater privacy, flexibility, or because their insurance plan does not cover the provider or type of service they are seeking.

What payment methods do you accept?

Turning Stone Counseling accepts payment for therapy services through the payment methods availab through out practice system. Payment is typically collected at the time of service. Our team can review current payment options, fees, and billing expectations before your first appointment.

Directions to Turning Stone Counseling in Pasadena, Md

Turning Stone Counseling is located at 3100F Mountain Road, Pasadena, MD 21122, conveniently located near Mountain Road, Edwin Raynor Boulevard, and Route 100.

Our office is easy to access for clients coming from Pasadena, Lake Shore, Severna Park, Glen Burnie, Arnold, Anne Arundel County, and surrounding Maryland communities.

Directions from Route 100 East

If you are coming from Route 100 East, take the exit toward Edwin Raynor Boulevard/Pasadena. Continue on Edwin Raynor Boulevard until you reach the intersection of Edwin Raynor Boulevard and Mountain Road.

You will see Taco Bell near the corner as a helpful landmark.

Turn left onto Mountain Road and continue through the next stoplight. Turning Stone Counseling is located on the right-hand side at 3100F Mountain Road.